Activated carbon packing:
- All wholesale orders from 0.1 ton to 90 tons are shipped at the request of the Customer on or without pallets and packed as per GOST in multilayer paper bags with a laminated layer. All paper bags are provided with the markings of UralHimSorb Perm Adsorbent Plant and a label indicating the batch number, date of manufacture, weight and grade of activated carbon. Some grades of powdered activated carbon are packed in big bags and flecon bags on pallets.
Shipment time:
- for wholesale customers, the goods are shipped on business days from 9:00 a.m. to 5:00 p.m. (Friday to 4:30 p.m.);
How to find out that the order is accepted and will be delivered:
After paying for the order or sending a request, our specialist will contact you during working hours within 24 hours to check the data and clarify the details. For your convenience, notifications by phone or email are configured.
Sample delivery:
Samples of activated carbon up to 1 kg are provided to legal entities free of charge. Only delivery of the samples shall be paid. For a free sample, please send a request on your company's letterhead signed by the CEO specifying the type of activity our products are needed for.
In case of packaging damaged by the carrier:
In case of damage to the packaging detected upon pick up of the Goods at the warehouse of the carrier company, please immediately file a claim before picking up the Goods. The carrier shall guarantee the package integrity and be liable for the Goods during transportation. After picking up the Goods without a claim for damage to packing, neither the Carrier nor the Shipper shall be liable.
How to assess quality:
If you cannot check the quality of our product in a laboratory, use our instructions: "HOW TO DETERMINE WITHOUT A LABORATORY, WHETHER CARBON IS ACTIVATED OR NON-ACTIVATED." After the order is delivered, we will send you a message to evaluate the quality of our service and work, and give probable comments. We value your opinion!
Important:
Activated carbon is transported by any mode of transport, except by air, in covered vehicles in accordance with the rules of transportation of goods for this mode of transport. The Goods shall be stored in the manufacturer's packaging at clean and covered warehouses, protected from groundwater and precipitation. Packed activated carbon BAU-A shall be stored on pallets in stacks with a height of no more than 8 pcs. Transportation and storage of sorbents with products that release vapors or gases into the atmosphere is not allowed.
During transportation, an increase in the mass fraction of 1 mm particles by no more than 0.1% for every 100 km is acceptable.